Shipping and Refund Policies
We work with POD (Print on Demand) services and ship anywhere in the world! they have global fulfilment coverage and there’s nowhere they are not able to send orders.
Dispatch times vary between different product types and different labs operating in different time zones. Most print on demand products tend to be 1-4 days SLA (service level agreements) with their fast-moving global products - prints and posters, framed prints, canvas, phone cases, apparel - typically shipping within 24-48 hours.
If you aren't completely satisfied with your Franca Munoz piece, please get in touch. We don’t issue refunds for sale items, bespoke pieces, or rolled art prints, however, a credit note or exchange can be arranged.
All print on demand products are tailor-made, custom-made and bespoke to the end-consumers individual specifications and no order would exist unless a personalised commission was provided. This means you may cancel your order at any stage, provided we have not initiated production for your order or dispatched the relevant products to you.